GREAT experience working with Keith from Northeast Remote Surveillance! Keith is truly committed to customer service! Recently, just days before heading out for vacation I decided it would be great to view my store from my smartphone and tablet while I was away. I called Keith on a Friday morning. He assured me he could handle to task and he would try to make it to my store later that day. After his already long day, I met with Keith around 6:30PM. He upgraded my older DVR with a new state-of-the-art model. When we ran into a few issues on apps which support remote android viewing, Keith hung in there. It was a Friday night and customer support for the new device had been closed hours ago... Keith worked into the night, (even as our wives were calling us to find out what the heck was taking so long!)

Keith returned the next day with answers to our dilemma. It works great and remote viewing is awesome.

Bottom line is he really went the extra mile to accomplish the goal.

Keith worked after hours on Friday evening and Saturday morning WITHOUT any additional cost to his original quoted price. By the way the cost for the equipment and installation was approximately 40% less than others I received.

I highly recommend Keith & Northeast Remote Surveillance and Alarm for any business or homeowner! This guy knows customer service

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